Health Services Coordinator

Are you eager to gain experience in the fields of substance use and mental health?

We are an organization focused on caring for individuals with substance and alcohol use disorders. We are looking for Health Services Coordinators to join our team. The Health Services Coordinator will help clients overcome obstacles to treatment and stay engaged in addiction services. They will exemplify recovery skills and coping strategies while nurturing hope in clients working toward recovery.

Available Shifts:

• 3:00 PM - 11:00 PM
• 7:00 AM - 3:00 PM

Key Responsibilities:

• Interact with clients in a professional, courteous, empathetic, and supportive manner consistently.
• Communicate with counselors and nursing staff regarding client concerns and care.
• Promote positive interactions and conversations among clients and staff.
• Assist in transporting clients throughout the facility.
• Ensure clients adhere to their scheduled program activities.
• Conduct room checks on all clients.
• Perform census checks every two hours (four times per shift), including after meals.
• Monitor client behavior for inconsistencies and report to the appropriate staff (Clinical, Nursing, etc.) while including this information in your shift report.
• Assist in de-escalating situations with clients who exhibit challenging behavior.
• Oversee linen and laundry management for clients.
• Keep track of linen supplies and replenish as necessary.
• Collect dirty laundry and prepare it for housekeeping.
• Deliver clean laundry back to clients.
• Search and document the belongings of new admissions.
• Support staff in screening clients and their property for contraband.
• Act as a role model for both clients and colleagues!

Minimum Qualifications:

• High school diploma or equivalent.
• One year of related experience.

Skills Required:

• Detail-oriented.
• Strong interpersonal skills.
• Effective communication skills.
• Kindness-focused on providing the best care for clients.
• Empathy-recognizing that our clients are here to improve their lives.
• Emotional intelligence-understanding that clients may become emotional over minor issues, which isn't personal!
• Capability and willingness to de-escalate challenging situations.
• Eagerness to learn and develop professionally.

Summary

Our organization is dedicated to providing equal employment opportunities to all employees and applicants, prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.